Neo Nails Reviews
Nachtegaalstraat 17, Utrecht
Check availability and book onlineReviews are written by customers after their visit.
1270 reviews
Vriendelijke pedicure, ze werkt heel hygiënisch en gaat zorgvuldig te werk. Ik kom terug!
•over 8 years ago
Seriously overbooked themselves - what was supposed to be a 45 minute appointment lasted two hours - thankfully, still done in time but a pity with how rushed they were. The treatment was advertised as including also both a leg and arm massage - neither of which I got due to their rush. I mentioned this at the end, the boss asked the staff, they disagreed and lied that they had - she believed them over me. Look elsewhere for better options.
•over 8 years ago
SPA Pedicure:
Some low-cost minerals in the water doesn't make the pedicure "SPA". It was just regular nails and cuticles cutting. They don't use base polish before the nail polish, unless you request for it. HUGE failure. There is ABSOLUTELY NO HYGIENE!!! The tools they used for me were "cleaned" only with a bit of alcohol and used directly for the pedicure of the lady who came after me! She came 5 minutes before my treatment was finished and I saw it with my very own eyes!!! I assume that they "cleaned" them the same way before I had mine!!!! WHAT A DISGUST!!! There is no steriliser device in the room, and I doubt there is any generally.
Manicure:
Nothing special, just regular nails and cuticles cutting. The towel they used to rest my hands on was full of cut nails of previous manicures - WHAT A DISGUST!!! To be honest, I left as fast as possible because I felt disgusted.
Overall/Ambiance:
The salon was dirty, dusty and there were even spider webs hanging from the walls and ceiling. The tools and accessories they use are super cheap AND old. For the prices I saw in the catalog I didn't expect a 5 star salon, but I demanded a clean space and a good level of hygiene, therefore I give 1 point for the price/quality and ambiance (I would have given 0 but 1 is the lowest possible).
The only good thing I found in this salon is that they cut the cuticles perfectly without bleeding the fingers, and that they are polite and smiling (therefore I give 3 points for the service, otherwise I would have given 1 as well).
•over 8 years ago
Prima service en kwaliteit, erg vriendelijk personeel.
•over 8 years ago
Hele lieve meiden, goede sfeer, goed werk
•over 8 years ago
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