Viki has been waxing me for over a year now (legs and Brazilian) and I am very satisfied with her work. My initial fears or the procedure quickly vaporized, thanks to the professional care and the kindness that Viki does her job with. She always makes sure to tell me right in time what I should expect, and in the meantime she manages to distract me enough to forget what is about to happen. She absolutely nails this delicate balance! Meanwhile she is doing a very thorough, lasting job. Hats off!!