My eyelashes (75%) fell out within 2/3 days. Contacted the salon, was told to come back for a refill five days later. Decided against the refill as I did not see the point in them falling out again. Also, it was very clear with the atmosphere in the salon that my complaint was an issue. Asked for the few lashes that were left to be removed. When I returned home I still had to remove some of the lashes myself. A complete waste of time and money and overall a very negative experience.